Vacancies: IT Operations and Infrastructure User Support, IT Operations and Infrastructure /Data Centre Operations
Our client, Asset Management Corporation of Nigeria (AMCON), established as a resolution vehicle/stabilizing and revitalizing tool in the Nigerian economy is seeking to recruit qualified professionals as team heads and team members to fill the positions below:
Position: IT Operations and Infrastructure User Support
- Manage IT Helpdesk to ensure efficient service and problem management
- Conduct service quality survey, issues notification and feedback
- Ensure all incidents are resolved
- Manage disruptions and incidents.
Specific Requirements
- First degree in Computer Science, Information Technology, Electrical/Electronics, Mathematics and/or other Science or Engineering based subjects.
- 3-7 years cognate experience.
Position: IT Operations and Infrastructure /Data Centre Operations
- Ensure day-to-day operation of all data center and hosting resources Servers, Storage, Switches. Racks. Power and safety equipment)
- Manage day-to-day relationships with data center vendors in line with SLAs
- Operationalise established policies and procedures for data center and hosting services
- Ensure start and End of day activities are performed according to established standards
- Control and monitor access to the data center(s)
- Ensure all outsourced services are delivered to accordance with the Statement of Work (SOW)
- Perform batch/job processing
- Implement disaster recovery procedures when necessary
- Ensure backups are taken and delivered off site
- Administer databases and operating systems
Specific Requirements
- Appropriate second degree and/or technical certifications will be an added advantage
- Must have a minimum of 4-6 years cognate experience
Method of Application
All qualified and interested candidates should apply at: www.hcdclimited.com
Helpdesk Line: 0819186 2816
P.O. Box 72462, Victoria Island, Lagos
On or before 19th May 2011
Only shortlisted candidates will be contacted
