Vacancies: Coordinator (Delivery), Change Management Specialist
OTSD is an office recently developed in partnership with one of the leading development partners in the country with the aim of re-shaping how government functions, re-engineering its processes and systems in order to ensure implementation of government’s developmental programmes in a more effective and efficient manner.
OTSD focuses on quick-win actions that ensure the delivery of the agenda of the administration, and longer term visioning and strategic thinking of various development alternatives that guarantee sustainable and accelerated improvement in the lives of the people. The Office has four key areas of focus: innovation, change management, service delivery, and tracking implementation of government’s agenda across the MDAs. OTSD is based in the South-western region of the country.
OTSD seeks to employ the right candidates to fill in the following vacant positions for a 2-year renewable contract:
Position: Coordinator (Delivery)
Person Specifications
- Masters degree in Public Administration or any related field (PhD an advantage) and Professional Certification in Project Management
- minimum10 years experience with Service Improvement scheme business processes for optimum performance in well-known reputable public or private organization
- Understanding change management processes
- Proficiency with project management approaches, tools and phases of the project lifecycle
- Proficiency with current Project Management software
Roles and Responsibilities
- Support the Head of OTSD in realizing the strategic plan for the transformation of the State
- Take primary responsibility for the design of programmes and projects in support of implementing public service transformation particularly Service Charter Agreement Set performance benchmarks for the priorities in the State’s transformation agenda for MDAs across the State. For instance;
- instance:
- Define key performance targets and measures that MDAs and others can apply
- Design mechanisms to involve citizens in service design and performance evaluation Provide direction for the tracking of the administration’s Agenda across the MDAs
- Oversee the monitoring of the Civil Service Transformation
- Strategy (CSTS)
- Oversee initiatives and set the direction for service delivery, tracking the implementation of the State’s agenda and CSTS monitoring
- Support the Head of OTSD to ensure a successful coordination of the implementation of the administration’s Agenda by the MDAs
- Produce within 6 months of employment an operational reporting template to be used in the quarterly evaluation of MDAs and their implementation of the administration’s agenda
- Responsible for the tracking of the implementation of the administration’s Agenda and identify remedial actions required to accelerate and re-direct implementation where necessary
- Provide secretariat services for the coordination of the state’s Agenda
- Support quarterly evaluation of the State’s Agenda and prepare progress reports
- Work with relevant team members to assess the performance of MDAs against the State’s Agenda
- Lead and manage a team of other technical staff
Position: Change Management Specialist
Person Specification
- Masters degree in a relevant discipline (PhD an advantage) Minimum 10 years relevant work experience
- Knowledge and track record in implementing large scale organizational change Knowledge of change management principles and methodologies
Roles & Responsibilities
- Apply change management principles and practice to the State’s transformation agenda
- Design change strategies and programmes that others can understand and implement
- Commission consultancy and related services in support of implementation plans for
- Leading and managing change
- Information, Education and Communication
- Create and deploy mechanisms for MDAs to manage transition and adopt new ways of working
- Working with technical specialist and the media to get the message across
- Monitor the Civil Service Transformation strategy implementation across the state
- Produce comprehensive quarterly reports on all activities
Method of Application
In addition to the above, all intending applicants are expected to be very proficient in the use of computers; have good communication skills (written and oral); have good interpersonal skills; be team players; ability to work under pressure; and can work on own initiative with minima! supervision. All application Setters and CVs should be mailed to: OTSD.NG@GMAIL.COM . Application letters must not exceed 2 pages (A4). Any application letter exceeding 2 pages would automatically be disqualified. Deadline for receipt of applications is 4pm, 22nd December 2011. Any application received after the deadline would not be considered. Successful applicants would be contacted by the 31st of December 2011. An excellent competitive salary commensurate to experience and skilIs, and benefits package are available to the right candidates.
