Vacancies: Assistant Services Level Specialist, Assistant IT Compliance Specialist
Our client is the regulator and highest policy making institution for the financial services sector. Due to the attendant need to ensure appropriate personnel and capacity to effectively carry out its various statutory obligations within the institution, the Central Bank of Nigeria (CBN) has identified several positions for hire across the different directorates in the organization.
The following are the various vacancies:
Potential applicants for information Technology (IT) specific vacancies (from graduate entry level to experienced hires) are required to fill vacancies within the IT Division- Applicants will be required to hold educational and professional qualifications of a minimum of first degree/HND in Computer Science, Information Technology and related disciplines such as (Computer Engineering, Computer with Economics/Mathematics, Management Information Systems and Electrical/Electronic Engineering). A post graduate degree is an added advantage. Applicants are not expected to exceed and must be confident, self motivated and result-oriented individuals. Kindly apply for following vacancies as detailed below noting clearly on your application the reference for the vacancy you are applying for:
Position: Assistant Services Level Specialist (NEXTCBN/LOT1ASLS)
The Assistant Service Level Specialist will assist the service level Specialist in ensuring the management of the activities of service providers, customer relationship management, SLA review and management, and IT service costing and pricing
Office: Quality and Compliance Management Division
Role/Code/Description and Relevant Experience
Job Requirements
- Assists the Service Level Specialist in service planning and control for IT department
- Assists with strong input in the annual strategic review and implementation for IT department
- Assists in developing operating level agreement, review of service level of agreement
- Assists in performing service monitoring and feedback to appropriate Service Delivery Managers
- Assists in performing Customer Satisfaction Survey writes report and provides feedback to Service Control and Planning Manager.
- Continuously monitor activities of external and internal service providers
- Assists in developing service casting and charge back strategy/model and continuously perform monthly charge bad of IT service to Business units
- Analyze IT sourcing, and Procurement
Competence Requirements
Corel Skills
- Knowledge of Service level Management process in ITIL
- Concept of Business and financial awareness of the impact of Service levels and any associated failures
- Concept of Cost Accounting and Charge back
- Ability to liaise with business representatives and third party suppliers
- Awareness of commercial commitments and liabilities
- Concept of contract management
- Concept of Relationship and Customer Service Management
- Knowledge of package implementation of integrated systems
Generic Skills
- Good written and oral communication ability
- Analytical and problem solving skills
- Ability to work independently in a highly dynamic environment with minimum supervision
- Goal orientation
Experience – Post NYSC
Qualification:
- A first degree/HND in Computer Science, Information Technology and related disciplines (Computer Engineering, Computer with Economics/ Mathematics, Management Information Systems, and Electrical/Electronics Engineering).
Added advantage
- Membership of the following professional bodies is an added advantage. NCS, CPN, NIM, PMI or lTSMF
- Possession of the following certifications is an added advantage: ITIL Manager; 1SE8 Specialist Certificate in Service Level Management
Position: Assistant IT Compliance Specialist (NEXTCBN/LOT1AICS)
The Assistant IT Compliance Specialist will provide necessary support in the development of lT-related risk management strategies and ensure that IT risk related controls and management requirements are enforced.
Office: Quality and Compliance Management Division
Role/Code/Description and Relevant Experience
Job Requirement
- Assist in developing IT risk management policy and guidelines based on standard IT risk definitions and management methods
- Assist in Managing IT-related risk exposures
- Assist m Identifying and measuring risk across all IT Infrastructure landscape
- Monitor adherence to Risk mitigation plans and provide reports to IT Compliance Specialist
- Research and propose new Risk Mitigation plans
Competence Requirements
Corel Skills
- Basic knowledge of IT Risk Management
- Basic knowledge of project risk management
- Basic knowledge of IT Governance and GRC framework
- Basic knowledge of IT security
- Basic knowledge of Business Continuity Management
Generic Skills
- Good written and oral communication ability
- Analytical and problem solving skills
- Ability to work independently in a highly dynamic environment with minimum supervision
- Goal orientation
Experience:– Post NYSC
Qualification:
A first degree/HND in Computer Science. Information Technology and related disciplines (Computer Engineering, Computer with Economics/ Mathematics, Management Information Systems, and Electrical/Electronic. Engineering)
Added advantage
- Membership of the following professional bodies is an added advantage’ NCS, CPN, NIM, PMI or ISACA
- Possession of the following certifications is an added advantage: CRISC
- Certified in Risk and Information Systems Control; MoR – Management of Risk Foundation & Practitioner; CGolT Certified Governance of IT; CCSA
- Certification in Control Self-Assessment; CIA Certified Internal Auditor CSA – Control Self-Assessment; CISA – Certified Information Systems Auditor;
How to Apply:
If you qualify and are interested in any of these positions, please send in your CV (as an attachment) stating the reference code of the position being applied for as the subject of the email.
Applicants who hail from the following state Bayelsa, Ebonyi, Yobe, Zamfara, Sokoto, Jigawa, Kebbi, FCT and Taraba are also strong encouraged to apply to fill the various positions with a view to shoring up their representation in the Bank’s work force (from graduate entry level to experienced hires) Finance and Accountancy, Mathematics, Economics, Agricultural Economists, Human Resources, Legal, Supply Chain Management, computer Sciences, information Technology, Electrical Engineering and all other relevant disciplines.
Economic Policy – NEXTCBN/LOT2A
Financial Systems and Policy NEXTCBN/LOT2B
Operations NEXTCBN/LOT2C
Corporate Services NEXTCBN/LOT2D
Applications should be submitted on or before 20th March 2012 via email to cbnrecruitment@nextzon.com Note also that all interested applicants must ensure that the following information is clearly stated on the top left corner of their CV’s:
Name
State Of Origin
Age
Sex
Job Code
Role
Please note that only shortlisted candidates will be contacted.
Nextzon Business Services Limited
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33a Bishop Aboyade Close Street,
Victoria Island, Lagos
Tel: +234- 4616765, 4616466 Fax: + 234- 1262 6799 www.nextzon.com
