Vacancies: Client Services Executive, Business Bankers, Personal Banker
Workforce Management Centre is a leader in Human Resource and Business Process Outsourcing, providing customised services to our clients in the areas of Talent Sourcing, Talent Assessment, Learning & Performance and Organisational Strategy design and execution. Our expertise is in assisting organisations enhance efficiency, optimise service levels and strengthens their competitive position. We are seeking talented individuals to fill the following vacancies for our clients’ organisations in major cities across the country:
Position: Client Services Executive – OSS/CSE/13
Primary Responsibility: Handle transactions and answer customer queries; decipher customer needs and offer the best solution based on company policies; effectively communicate ideas, suggestions and answers; refer customers to people who specialise with the type of problem or query they present; offer upgrades and new banking services or products.
Qualification and Competence:
- HND/ B.Sc in any discipline
- Prior experience in similar role in a financial institution or a service driven environment
Position: Business Bankers – OSS/BB/13
Primary Responsibility: responsible for acquiring and retaining corporate/organisational customers relationships by providing relevant banking solutions to meet customer needs; following a focused cross-selling strategy; meets all sales goals and actively participates in all sales activities in the branch by engaging in a personal weekly sales activity plan.
Qualification and Competence:
- HND/BSC
- Minimum of 2 years work experience in business relationship management in a financial institution
- Prior experience in selling products and services to corporate clients
Position: Personal Banker – OSS/PB/13
Primary Responsibility: Responsible for managing relationship with walk in customers and individual customers. Assist customers in their selection of various accounts and financial services and also cross-sell the Bank’s products and services.
Qualification and Competence:
- HND/ BSC in any discipline
- Understanding of standard policies and procedures in a first class financial services institution and other services providers industry is desirable
How to Apply:
Interested and qualified candidates should please log on to www.jobs.wfmcentre.com/application to apply for only one role. Multiple applications will be disqualified.
Application closes on 12th March, 2013.
