Vacancies: Account Officer, Customer Service Officer
Recharge It Now Limited (RIN), is a company that offers quick, safe, efficient recharge options to individual and business customers for the electronic top up of their mobile phones, electricity and cable TV accounts using the internet, POS, mobile phones and other channels.
We are seeking eligible and qualified candidates to fill the following positions
Position: Account Officer
Job Type: Permanent
Key Accountabilities
- Maintain the general ledger and the transaction management processes of the company
- Analyses business and financial performance; prepares the annual periodic internal management reports and variance analysis
- Prepares periodic internal management reports and variance analysis
- Prepares the annual statutory financial reports
Skills/Competences
- Good at analyzing and resolving complex financial problems
- Must be competent in the use of computers to enhance work performance
- self-motivated, diligent, and enthusiastic with a strong business orientation
- Must be very good at capturing and reporting data; able to pay attention to detail
Education and Experience
- B.Sc/ HND in Accounting or related discipline
- Minimum of 3 years relevant experience
- Professional qualification (ICAN, ACCA) will be an added advantage
Position: Customer Service Officer
Job Type: Permanent
Key Accountabilities
- Implement Customer Service policies, procedures and standards for all business units of the Group
- Keep up to date with changes and improvements with the Group’s products and services, and inform customers accordingly
- Monitor operations in all business units to ensure that customers receive excellent service
- Logs customers’ complaints such as security, theft, accident issues to the Head of Department
- Work with Human Resource Department to organize programmes to train staff on high level customer service delivery
Skills/Competences
- Ability to work under pressure, take and provide feedback in a pleasant and positive manner
- Must have very good interpersonal, problem solving and customer service skills and sound grasp of the Group’s Business Philosophy, products and services, skills and deliver work effectively
Education and Experience
- B.Sc or HND in Social Science Discipline
- Experience in sales of power product and services
- Membership of professional bodies (e.g. Customer Care Institute) will be an added advantage
How to Apply:
Please send electronic copy of your CV and relevant certificates before 31st January, 2013 to: careers@rechargeitnow.com.ng SUBMISSIONS MADE PHYSICALLY WILL NOT BE PROCESSED
