Vacancies: Accounting Officer, ICT Systems Analyst
Qualified candidates are needed to fill in the following vacancies:
Position: Accounting Officer
Location: Port Harcourt
Core Values:
We value individuals with outstanding technical, professional and administrative skills who work well in collaborative environment and demonstrate entrepreneurial, independent spirit.
Job Summary:
Accounting Officer will be responsible for coordination of routine accounting activities documentations, proper filing and archiving of accounting documents as well as reports preparation.
Duties and Responsibilities:
- Input daily sales data into the system
- Update customer accounts with receipts/collections on Cargo basis
- Reconcile customers account with sales team
- Reconcile system stock balance with stock report from depots
- Handle all bank and bank related operations
- Prepare monthly/periodic bank reconciliation
- Prepare monthly/periodic management accounts
- Prepare weekly reports
Minimum Qualifications:
- ICAN Membership (ACA) With B.Sc or HND from a recognized Nigerian University/Polytechnic.
Experience:
- Not less than two (2) years experience in the downstream sector of the Oil & Gas sector
Age:
- Not more than 30years at the next birthday
Job Title: ICT Systems Analyst
Job Highlights:
The ICT Systems Analyst will provide adequate First-level support to users of computers, peripherals, networks and office automation systems. S/he will also provide effective user support services for all IT resources (hardware, network, communication infrastructure with associated applications and business applications systems)
Responsibilities:
- Implements new and maintain existing computer systems
- Tracks issues and service requests via phone, e-mail, chat, etc
- Troubleshoot the end user’s issue and resolve upon first contact, when possible.
- Accurately record and document all details of the issue or service request, including categorization and priority into the IT service desk tool
- Provide remote access/VPN support.
- Provide “how to” assistance on all internally supported devices, applications and systems
- Escalate issues to appropriate second- and third-level subject-matter experts in accordance to service-level agreements, and follow up on incidents when appropriate
- Leverage internal and external resources (knowledge bases, manuals, support sites, vendors) to answer questions and resolve issues.
- Respond to end-user inquiries regarding the status of incident/service request tickets, and perform follow-ups.
- Contribute to the creation/facilitation/maintenance of FAQ documents, knowledge articles and user guides.
- Be an advocate for the end user to ensure he or she receives high-quality and timely service and support from the entire IT organization.
- Evaluates and tests off-the-shelf products to ensure their applicability to the organization’s business requirements
- Prepares user’s manual, and associated documentation resulting from Business systems implementation.
- Provides the support and advice, and business procedures necessary
- Conducts special duties as assigned
Core Skills:
- Experienced Knowledge of IT Service Desk
- Technical troubleshooting abilities
- Excellent customer service skills.
- Adequate knowledge of networking &Communications (LAN, WAN, VolP)
- Adequate knowledge of IT security tools
- Adequate knowledge of Microsoft office support
- Adequate knowledge of web technologies
- Understanding of how the technical infrastructure supports the business
- Strong track record of technology delivery
- Good understanding of maintenance methods and processes
Generic Skills:
- User empathy
- Exceptional leadership and mentoring skills
- Goal orientation
- Good written and oral communication ability
- Mentoring and coaching
- Initiative
- Action planning, Motivating, Analytical mind and strong problem-solving capabilities.
- Ability to lead project team in a highly dynamic environment and work under intense pressure.
Experience:
- Minimum of 5 years relevant experience, preferably in IT service management. At least 2 years must have been spent in a supervisory role
Qualification:
- A first degree / HND in Computer Science, Information Technology and related disciplines (Computer with Economics/ Mathematics, Management Information System, and Electrical/Electronic Engineering)
Added advantage:
- Membership of the following professional bodies is an added advantage: NCS, CPN, NIM, PMI, ISACA, and ITSMF etc
Possession of the following certifications is an advantage:
- ITIL Practitioner/Manager, CoBIT Control Objectives for Information and Related Technology, ISEB Specialist Certificate in Problem Management; ISEB, CCNA, MCP, MCSA, Service Desk & Incident Management, etc.
How to Apply:
Send your CV to: sl.recruitment@ymail.com not later than 7th March, 2013.
