Vacancies: Assistant Manager- Customer Complaint Management, Analyst- Content Development
The Nigerian Electricity Regulatory Commission (NERC) is the independent regulatory agency mandated by Government to monitor and regulate the electricity industry in Nigeria. The Commission is committed to promoting and ensuring efficient market structures and an investor-friendly industry to meet Nigeria’s need for safe, adequate, reliable and affordable electricity.
To drive the achievement this mandate, the Commission seeks to recruit qualified professionals for vacant positions in the Office of the Chairman and its 6 specialized Divisions as follows:
Government and Consumer Affairs
The Government and Consumer Affairs Division develops consumer regulations and ensures that operators meet the minimum standards of service provided in those regulations. The Division seeks qualified candidates for the following positions:
Position: Assistant Manager, Customer Complaint Management
The Assistant Manager Customer Complaint Unit is to provide assistance and support in data acquisition and processing on Consumer issues. The job holder will to the Senior Manager, Customer Complaints Unit.
Experience required
- A Bachelor’s degree in Marketing, Economics, Business Administration or have an equivalent qualification.
- A Postgraduate degree will be an added advantage
- Professional certification such as NIM, or equivalent is an added advantage
- Minimum of 6 years post-graduation experience.
Position: Analyst, Content Development
The Analyst, Content Development will assist in compilation of Consumer Education educational materials. The job holder will report to the Senior Manager, Content Development.
Experience required
- A first degree in Mass Communication, Marketing, Business Administration, Media Arts, Theatre Arts, Economics, Political Science or any other related discipline
- Minimum of 2 post-graduation and relevant experience
For the detail description of the want position, in the Government and Consumer Affair Division, please log on to www.restralrecruit.com
Method of application:
If you meet the requirements for a particular position and are interested in pursuing a career with NERC in transforming the electricity industry in Nigeria, please follow the instructions below to complete your application online:
1. Log onto www.restralrecruit.com
2. Identify the particular Division and click on the specific job vacancy of interest
3. Fill the application form and upload your Word CV and passport photograph
Please note the following:
1. This is an online application process. Paper applications will not be accepted
2. The minimum requirement for ail roles is a Second class degree, lower division (2.2) or a lower credit (where specified)
3. Candidates are enjoined to apply for roles for which they qualify
4. Candidates should submit ONE (1) application only, as multiple applications will result in disqualification
5. The closing date for all application is 1st August 2013.
Only short-listed candidates will be contacted
Research, Strategy and Leadership
12th Floor St. Nicholas House, Catholic Mission Street, Lagos Island.
Tel: 01 -8753412, 01 -8979928, 01 -4705124, 01 -4622477, 07098731621 Email: enquiries@restral.com , recruit@restral.com
Website: www.restralrecruit.com , www.restral.com
