Vacancies: Customer Services Representatives, Sourcing Group Manager
GlaxoSmithKline is one of the world’s leading research-based pharmaceutical and healthcare companies. We have a challenging and inspiring mission to improve the quality of human life by enabling people to do more, feel better and live longer. With a firm foundation in Science, we discover, develop, manufacture and distribute prescription medicines, vaccines and consumer healthcare products. In pursuance of our growth objectives opportunities now exist for bright, self-starting and talented young individuals to fill the positions below:
Position: Customer Services Representatives
Core Duties and Responsibilities
- Achieve Partner Account Sales Targets (Volume and Value)
- Drive Secondary Sales via direct selling and prospecting for new markets and new customers for Partners
- Forecasting / Stock planning
- Build and maintain relationship with Retailers
- Champion anti- counterfeit surveillance
- Drive QMS policies in the territory.
- Market Intelligence
- Coaching and train Partner’s sales teams
- Monthly Reporting
- Implementation of Marketing and Trade Marketing activities in the territory Merchandising
Job Requirements
Education
Applicant must have a very good first degree / HND in any of the Sciences, Social Sciences or other relevant disciplines from reputable institutions.
Experience
- Key Account Management
- Territory Management
- We seek candidates nationwide for this role. Specific locations of interest
- Include Maiduguri Yola Sokoto, Gombe; Jalingo, Birnin Kebbi, Kaduna.
- Kogi, Jos
Position: Sourcing Group Manager
Core Duties and Responsibilities
- Management of Purchase to Pay Process – receive purchase requisition, source determination, source & evaluate quotes, select vendor, raise LPO or order sheet, monitor & follow up POs and Proforma Invoice, follow up on supplier payment, maintain vendor master file and follow up with renewal.
- Implementation of Sourcing Group Management Process – initiate and maintain source plans, analyse and interpret RFP / RFI and RFQ returns, implement procurement strategies to maximize supplier leverage, deliver savings against source plan commitments, establish record of delivery utilizing the sourcing group management process, understand the trends that will impact the products, ensure the engagement of timely contingency plans when required, implement and monitor contracts on a local basis, create and own multiple local source plans, analyse areas of business unit spend to identify and exploit savings/cost avoidance opportunities. Maintain preferred supplier templates
- Conduct contract negotiation & management – plan strategies and conduct negotiations across more than one category of spend, negotiate agreements to support total business requirements rather than focusing on lowest price options, engage and collaborate with Legal Dept. create various types of contracts or agreements that can be used to accomplish the company’s commercial goal. Develops contracts in standard form on a local basis.
- Ensuring supplier management and development – perform supplier and market research, conduct regular performance review of key suppliers provide procurement input into supplier audit develop SOP on Suppliers and review procurement process, Educates the supplier on the mechanics of doing business with the company, identify and resolves, various supplier management problems and contract non-compliance issues develop relationships with the key suppliers and conduct regular performance reviews to the agreed KPI’s to ensure site business requirements are met, evaluate suppliers based on price and delivery time, review and communicate date and information on source plans to stakeholders.
Job Requirements
- Applicant should have a very good first degree / HND in Business Administration / Social Sciences Degree and procurement qualification
- An MBA / ACA, Technical and professional certification, membership of the professional Procurement institute will be advantageous
Experience
5-7 years cognate experience in a similar role in an FMCG / multinational company
An in-depth knowledge of the supply base and business requirements
General Competency Requirement
- Sound Communication
- Strong Analytical Skills
- Team Player
- Flexible Thinking
- Influencing
- Negotiation Skills
- Interpersonal ‘People Management
- Presentation skills
- Retail Selling skills
- Good understanding of FMCG Sales
- High proficiency level in Microsoft Excel, PowerPoint and Word.
How to Apply
GlaxoSmithKline assures a great working experience in a stimulating and challenging environment. Interested candidates should forward up-to-date resumes in Word format (*.doc) or (*.docx) to ng.career@gsk.com, indicating the role as the subject matter. Only electronic applications in the prescribed format will be considered.
Interested Applicants should submit their Applications on or before 12th April 2011.Only short listed candidates will be contacted.
