Vacancies: IT Business Partners, Associate IT Business Partners
Our client is the regulator and highest policy making institution for the financial services sector. Due to the attendant need to ensure appropriate personnel and capacity to effectively carry out its various statutory obligations within the institution, the Central Bank of Nigeria (CBN) has identified several positions for hire across the different directorates in the organization.
The following are the various vacancies:
Potential applicants for information Technology (IT) specific vacancies (from graduate entry level to experienced hires) are required to fill vacancies within the IT Division- Applicants will be required to hold educational and professional qualifications of a minimum of first degree/HND in Computer Science, Information Technology and related disciplines such as (Computer Engineering, Computer with Economics/Mathematics, Management Information Systems and Electrical/Electronic Engineering). A post graduate degree is an added advantage. Applicants are not expected to exceed and must be confident, self motivated and result-oriented individuals. Kindly apply for following vacancies as detailed below noting clearly on your application the reference for the vacancy you are applying for:
Position: IT Business Partners: Ref: NEXTCBN/LOT1BP
Office: Business Relationship Management Division
Role/Code/Description and Relevant Experience
The IT Business Partner will liaise with users to direct the provision of services to meet the needs of the organization for new and enhanced services.
Responsibilities:
- Demand Management
- Implement and maintain the demand process for new proposals with overall responsibility for steering these proposals through the early phases of approval
- Work with the organization to clarify and refine functional requirements, and coordinate work in initial phases to translate these into functional designs.
- Portfolio Prioritization
- Work with business unit and BRMs for other business units to prioritize the portfolio of projects.
- Review the demand pipeline and the progress of new projects with business sponsors
- Customer Service Management
- Provide a uniform approach to the way in which customer feedback is handled and resolved.
- Develop and enhance relationships with business, actively managing expectations and monitoring satisfaction levels
- Be an advocate for the end-users to ensure they receive high-quality and timely service and support from the IT organization
Competence Requirements
Core Skills:
- Deep knowledge of the respective directorates
- Prioritization skills and experience
- Relationship management
- Business Case Development
- Portfolio Management
- Quality Management
- Demand Management
- Business Needs Analysts
- Talent management
- Adequate knowledge of Contract management, Budget and cost management and Quality control
Generic Skills
- Strong communication, presentation and leadership skills
- Strong customer focus
- Problem solving
- Business skills
- Analytical skills
- Creative thinking skills
- People management skills
Experience:
- Minimum of 8 years IT experience, at least 3 years must have been spent in a senior management position managing relationships with internal business customers
Qualification:
- A first degree/ HND in Computer Science, Information Technology and related disciplines (Computer Engineering, Computer with Economics/ Mathematics, Management information Systems, and Electrical/ Electronics Engineering)
- A post graduate degree is an added advantage
Added advantage
- A post graduate degree
- Membership of the following professional bodies: NCS, CPN, NIM, PMI, ISACA. ITSMF
- Possession of the following: CoBIT – Control Objectives for Information and Related Technology; Certified Software Business Analyst (CSBA); International Institute of Business Analysis (IIBA); Certification of competency in Business Analysis (CCBA); Certified Business Analysis Professional (CBAP); ISEB Specialist Certificate in Business Relationship Management.
Position: Associate IT Business Partners: Ref: NEXTCBN/LOT1ABP
Office: Business Relationship Management Division
Role/Code/Description and Relevant Experience
The Associate IT Business Partner will support the IT Business Partner to ensure the provision of existing, new and enhanced services to meet the needs of the organization.
Responsibilities:
- Demand Management
- Implement and maintain the demand process for new proposals with overall responsibility for steering these proposals through the early phases of approval
- Work with the organization to clarify and refine functional requirements, and coordinate work in initial phases to translate these into functional designs.
- Portfolio Prioritization
- Work with business unit and BRMs for other business units to prioritize the portfolio of projects.
- Review the demand pipeline and the progress of new projects with business sponsors
- Customer Service Management
- Provide a uniform approach to the way in which customer feedback is handled and resolved.
- Develop and enhance relationships with business, actively managing expectations and monitoring satisfaction levels
- Be an advocate for the end-users to ensure they receive high-quality and timely service and support from the IT organization
Competence Requirements:
Core Skills:
- Good knowledge of the respective directorates
- Prioritization skills and experience
- Relationship management
- Business Case Development
- Portfolio Management
- Quality Management
- Demand Management
- Business Needs Analysis
- Fair knowledge of contract management, Budget and cost management and Quality
Generic Skills:
- Good communication, presentation and Leadership skills
- Good customer focus
- Problem solving
- Business skills
- Analytical skills
- Creative thinking skills
- People management skills
Experience:
- Minimum of 4 years IT experience managing relationships with internal business customers. At least 2 years must have been spent in a supervisory role
Qualification:
- A first degree / HND in Computer Science, Information Technology and related disciplines (Computer Engineering, Computer with Economics/ Mathematics, Management information Systems, and Electrical/ Electronics Engineering)
- A post graduate degree is an added advantage
Added advantage
- A post graduate degree
- Membership of the following professional bodies: NCS, CRN, NIM, PMI, ISACA, ITSMF.
- Possession of the following: CoBIT – Control Objectives for information and Related Technology; Certified Software Business Analyst (CSBA); International Institute of Business Analysis (IIBA); Certification of competency in Business Analysis (CCBA); Certified Business Analysis Professional (CBAP); ISEB Specialist Certificate in Business Relationship Management
How to Apply:
If you qualify and are interested in any of these positions, please send in your CV (as an attachment) stating the reference code of the position being applied for as the subject of the email.
Applicants who hail from the following state Bayelsa, Ebonyi, Yobe, Zamfara, Sokoto, Jigawa, Kebbi, FCT and Taraba are also strong encouraged to apply to fill the various positions with a view to shoring up their representation in the Bank’s work force (from graduate entry level to experienced hires) Finance and Accountancy, Mathematics, Economics, Agricultural Economists, Human Resources, Legal, Supply Chain Management, computer Sciences, information Technology, Electrical Engineering and all other relevant disciplines.
- Economic Policy – NEXTCBN/LOT2A
- Financial Systems and Policy NEXTCBN/LOT2B
- Operations NEXTCBN/LOT2C
- Corporate Services NEXTCBN/LOT2D
Applications should be submitted on or before 20th March 2012 vie email to cbnrecruitment@nextzon.com Note also that all interested applicants must ensure that the following information is clearly stated on the top left corner of their CV’s:
- Name
- State Of Origin
- Age
- Sex
- Job Code
- Role
Please note that only shortlisted candidates will be contacted.
Nextzon Business Services Limited
– We build successful enterprises.
33a Bishop Aboyade Close Street,
Victoria Island, Lagos
Tel: +234- 4616765, 4616466 Fax: + 234- 1262 6799 www.nextzon.com
