Customer Care Officers (CCO), Direct Sales Agents (DSA) in a First Generation Nigerian Bank

Vacancies: Customer Care Officers (CCO), Direct Sales Agents (DSA)

Our client, a first generation Nigerian bank seeks to recruit highly intelligent, young, well articulated and dynamic professionals with integrity for the following positions nationwide

Position: Customer Care Officers (CCO)

Job Description

  • Attend to customers enquires promptly and efficiently
  • Issue banker’s signature confirmation and reference letter as required
  • Refer customers request beyond his/her limit to appropriate authority  
  • Process internet banking services and e-product request

 

Skills Required

  • Good customer service skills
  • Good relations skills
  • Good problem solving skills
  • Good documentation and record keeping
  • Good reading and listening skills
  • Good dress sense
  • Excellent Interpersonal Skills

Educational Qualification

  • HND Graduate only (Minimum Lower Credit)
  • Age: Not more than 28 years
  • Experience in the banking industry will be an added advantage

 

Position: Direct Sales Agents (DSA)

Job Description

  • Create awareness for the banks financial products
  • Administer and ensure compliance to all sale objectives
  • Manage the sales of the bank’s products in a professional manner
  • Monitor all customer queries and ensure timely response to all issues
  • Document and maintain all records of sales activities and provide updates as per requirement
  • Manage various documents for all sources effectively
  • Perform other duties as assigned by the Business Service Manager

 

Skills Required

  • Good communication skills
  • Critical reasoning ability
  • Good relations & interpersonal skills
  • Negotiation skills
  • Good quantitative and computer skills
  • Good problem solving skills

 

Educational Qualification

  • HND and University Graduates only
  • Age Not more than 32 years
  • Experience in the banking industry will be an added advantage

 

How to Apply:

Interested candidates should apply in person to Whyte Cleon Limited, 1st Floor GNI Building, 28 Afolabi Aina Street, off Awolowo way, Ikeja, Lagos Tel: 01 7406 122 www.whytecleon.com

 

Application Closes on 25th June 2013.

 

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