Vacancies: Customer Care Officers, Transaction Officers, Security Supervisors
Our client, a first generation bank in the Nigeria economy seeks to recruit highly intelligent, young and dynamic professionals with integrity for the following positions nationwide:
Position: Customer Care Officers (CCO)
Job Description
- Attend to customer enquiries promptly and efficiently
- Process internet banking service and e-products request
- Issue banker’s signature confirmation and reference letter as required
- Refer customer request beyond his/her limit to appropriate authority
- Perform other duties as assigned by Business Service Manager
Skills Required:
- Good customer service care
- Good problem solving skills
- Good documentation and record keeping
- Good reading and listening skills
Educational Qualification:
- Candidates must have HND Graduate Only (Minimum Lower Credit) Age: Not more than 30 years
- Experience in the banking industry will be an added advantage
Position: Transaction Officers (TO)
Job Description
- Process opening, reactivation and closure of account’s
- File customers’ records
- Process ATM cards for customers
- Replace lost/expired customer instruments such as ATM Cards, cheque books etc.
- Perform other duties as assigned by Transactions Service Team Lead
Skills Required
- Good customer service orientation
- Good problem solving skills
- Proficient in the use of MS Office
- Good oral and written communication skills
Educational Qualification:
- Candidates must have HND Graduate Only (Minimum Lower Credit) Age: Not more than 30 years
- Experience in the banking industry will be an added advantage
Position: Security Supervisors
Job Description
- Direct supervision of outsourced security guards attached to the branches
- Ensure strict compliance with security and safety policies. Ensure regulatory compliance in the branch and report infractions to the Chief Security Officer.
- Monitor and ensure armed police presence in the branch as requested by management
- Coordinate emergency response activities in the branch
- Where required, effect the arrest of any persons who may have acted criminally against the interest of the bank
- Provide basic customer service assistance to customers within the banking hall under the supervision of the branch head.
Educational Qualification
- Candidates must have OND (Minimum Lower Credit) with 2 years working experience in the security industry / SSCE with 5 years working security experience Age: Not less than 28 years and not more than 40 years as at time of applying
Method of Application:
Interested candidates should send their Resumes to recruitment@whytecleon.com , quoting position sought as subject of the email, on or before 27th March 2012.
