Customer Care Representatives, Security Officer at a Telecommunications, Logistics and Properties Organization

Vacancies: Customer Care Representatives, Security Officer

We are a conglomerate with vested interests in Telecommunications, Logistics and Properties. Our Corporate Head office is located in Lagos: with branches spread across the nation. We require to further opportunities and have been in business for over a decade. We require to further strengthen our team by filling the following vacant positions:

 

Position:     Customer Care Representatives: Ref: 012

Job Requirements:

  • Interact with customers to provide information in response to inquiries about products or services; Handle and resolve all customer complaints
  • Keep a record of all requests/queries/complaints raised by customers and ensure proper filing.
  • Ensure that all clients, matters and tasks are treated in such a way that the Company’s position is protected and enhanced in all occasions

Report to the Shop Manager

Work experience: 2 years. Role experience: 2 years

 

Knowledge in: Time management, Good Customer Service Skills

Excellent communication and documentation skills Microsoft Office and Applications

 

Skills: High Energy, Hands on approach to responsibilities. High on execution.

Qualification:

  • Minimum of BSC/HND Management Studies or related field

 

Position:     Security Officer: Ref: 013

Job Requirements

  • Be warm, friendly, professional and helpful to all customers and visitors.
  • Be vigilant, exercising due care and caution at all time
  • Maintain all the required records relating to the security activities
  • Ensure that the desired corporate image is presented at all times
  • Report all breach of policy/rules promptly at all times
  • Operate the fire-fighting equipment in the ease of any fire outbreak and participating in the evacuation process

 

Reports to the Admin Officer

 

Work experience: 2 years. Role experience: 1 year

Knowledge in: Effective communication, Effective customer care.

 

Skills: High Energy, Low on excuses

Qualification:

  • Candidates must have HND/OND certificate

 

How to Apply:

Interested Candidate should Forward CV to:

 

Human Resources Manager,

recruirments2012@hotmail.com or P.M.B 21791, Ikeja

To reach the undersigned on or before 13th March 2012.

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