Vacancies: Engineer – Customer Care (Instructor), Executive – Customer Services (Counselor)
We are looking for self motivated, target driven and result oriented individuals to fill the following vacancies
Position: Engineer – Customer Care (Instructor) – CCN003
Reporting to: Lead Trainer
Required qualification and qualities:
- A graduate of Engineering or Architecture with a minimum of 2 years work experience preferably in the training industry.
- Proficiency in Autodesk Design Suite, and any other Engineering Design Software will be an added advantage.
- Team player with passion for learning and teaching
- Must be a good communicator
Specific Duties include but not limited to the following:
- To conduct classes as per schedule.
- Ensure that training programs are conducted with a high level of professionalism.
- Ensure that hardware complaints are logged whenever a hardware problem is noted,
- Assist the Centre Manager in marketing training programs to students.
- Assist the Executive Customer Service by providing demonstrations to ail the prospects
Position: Executive – Customer Services (Counselor) – CCN004
Reporting to: Centre Manager
Required qualification and qualities:
- Should be a graduate with a minimum of 2 years experience preferably in the education industry.
- Must be a Lady
- Good Communication skills
- Must be a team player
- Creative / Innovative
- Computer literate
General Responsibilities:
Respond to prospects and advise them on suitable training programs offered at the Centre.
Specific Duties include but not limited to the following:
- To respond sensitively to all walk-in and telephonic enquiries and follow-up.
- To complete the admission procedures for all students, and update the admission form accordingly.
- Inform all the prospects about course commencement dates.
- Maintain the stock of Course material available at the Centre.
Method of Application:
Qualified candidates should send a copy of their resume, quoting the code of the position they are applying for in the subject box, to: hr@caddcentreng.com
All entries must be in on or before Tuesday August 14th 2012
Note that only shortlisted candidates will be invited for interview.
