Vacancies: IT Engineer, Gaming Technician
Opportunities exist for highly qualified candidates who will take up a challenging job in a recognized international hospitality and gaming company. Candidates who wish to be considered must possess basic minimum attributes and qualities before applying for the vacant positions below:
Position: IT Engineer (IE 001)
Job Summary:
Responsible for providing all aspects of technical support to end users within the constraints of the technical processes, thereby ensuring stability and maximal availability of these infrastructure components to the unit. Will be responsible for performing at technical tasks assigned to them.
Qualification and Experience Required:
- Minimum HND, B.Sc in Computer Engineering or Computer Science.
- MCTS. 70-640 or 70-642 or 70-643.
- ITIL Foundations Certificate.
- Comp Tia A+ or DEL DCSE (Desktop & Portable).
- Comp Tia N+ Nortel NCSS or Cisco CCNA is an added advantage.
- SQL
- MCITP: Enterprise Administration is beneficial.
- 35 Years relevant and IT support experience.
- Helpdesk and customer service experience.
- Shift based work.
- Customer service skills.
Key Responsibilities:
- Ensure Stability and maximal availability of the IT infrastructure components to the unit as well as performing all technical tasks as assigned and required.
- Ensure closure of assigned 2nd level fault resolution calls within the required SLA.
- Executes change control work orders as assigned within the required SLA.
- Provides assistance or adhoc training to users when required.
- Ensure maximum stability of IT infrastructure components by performing maintenance tasks.
- Contributes to the continuous improvement of operational policies and procedures.
Position: Gaming Technician (GT 001)
Job Summary:
To conduct technical tasks in the slots department and to ensure that the high tech slots equipment are installed and maintained in accordance with manufacturer’s specifications
Qualification and Experience Required:
- Minimum HND, B.Eng in Computer Engineering or Physics Electronics
- Experience in electronics repairs, installations and maintenance.
- Candidates must be able to understand, analyze and fault find circuit boards and must have a good knowledge of electronic components and their applications.
- Candidates must have a good understanding of electrical and electronic equipment.
- Computer Literate.
- Customer service skills.
Key Responsibilities:
- Maintain and repair gaming equipment.
- Perform checks and do preventative maintenance on all gaming equipment.
- Repair and maintain Bill validators as per acceptance and fault report.
- Repair and maintain Grips card readers as per acceptance and fault report
- Maintain and abide to the Health and Safety rules regulations.
- Installations of new machines.
- Provide assistance in the running of the floor by taking up floor calls responsibilities
Mode of Application:
If you are interested in applying and you are confident that you qualify in terms of the information set out in this advertisement, please send your detailed curriculum vitae (CV), and a scanned passport picture to: vacancies@ng.suninternational.com using the “position code” as the subject of the email. Please note that only shortlisted applicants will be contacted.
Opening Date for application: Thursday, June 27th, 2013
Closing date for applications: Thursday, July 4th, 2013
