Vacancies: IT Solution Developer, Customer Service Executive
We are a Food Manufacturing Company and as a result of our business expansion and capacity building initiative, unique career opportunities exist in our organization for highly competent and self motivated individuals who seek a truly professional organization to maximize their potentials in the positions listed below:
Position: IT Solution Developer
Reference No: BIL 000003
Location: Lagos
Responsibilities:
- Develop new functionality on existing software products.
- Coordinate report development efforts gathered from IT business partners.
- Analyze data contained in the corporate database and identify data integrity issues with existing and proposed systems and implement solutions.
- Assist in the creation of the system design and functional specifications for new development projects.
Qualifications/Experience:
- Possess a bachelor’s degree in Computer Science, Software Engineering or a related area is preferred.
- Possess at least 1-2 years industry experience in Web Application Development and Maintenance.
- Have some knowledge of Enterprise Resource Planning and classic Microsoft technologies e.g. Microsoft Access.
- Possess the ability to adapt quickly to an existing, complex environment.
- Possess the ability to quickly learn new concepts and software is necessary.
- Be a self-motivated, independent, detail oriented, responsible team-player.
- Be passionate about building high-quality systems with software implementation.
Position: Customer Service Executive
Reference No: BIL 000004
Location: Lagos
Responsibilities
- Plan, develop and implement strategy for the Customer Relationship Management Function.
- Play a leadership role in the development of proficient Customer Relationship
- Management processes and applications.
- Develop, optimize and implement business models for retention of company’s customer base.
- Provide directions and advice on Customer Relationship Management activities and ensure monthly reporting
- Identify and implement processes to improve and ensure accuracy of customer data.
- Managing the Customer Care telephone lines.
- Ensure key customer memorable events are promptly acknowledged.
Qualifications and Requirements
- Minimum of first degree from a reputable university
- Must have between 1-3 years experience
How to Apply:
Applications should be sent via e-mail to: zoyaconsult@gmail.com with a detailed and current CV stating the position applied for and the reference number on or before 12th May 2012.
Note: Any application received on or before 12th May 2012.
