Vacancies: Ticket & Insurance Claims Manager, Head, Customer Support
All of us at Fly4cheaper.com have a sincere passion for travel. We thoroughly enjoy our work, the exciting places we explore, the wonderful people we meet, and are thrilled to share our passion for travel with our clientele.
We are a person to person company that excels in the highest quality travel service. Our percentage of repeat clients and referrals is among the highest in the industry. With our broad presence, speed and flexibility we have provided travel service to over 100,000 customers within a few months of commencing service. Definite expansion has now created a huge number of vacancies in our middle / top management cadre for which we now seek highly experienced, well-motivated managers that thoroughly understands the concept of 100% Travel Service Delivery.
If you are a veteran in the travel business or you are just hungry to deliver top quality travel services to Nigerians and foreigners, we want you in our team. This is your invitation.
We are looking for you to come and add value as:
Position: Ticket & Insurance Claims Manager
- As our Ticket & Insurance Claims Manager, you must be very versatile in ticket refund, rerouting, cancelling and revalidation issues.
- You must have extensive knowledge of the travel industry and some airline experience in same department will be of advantage. You will also lead a team of claims handlers and make sure that they deal with travel insurance claims efficiently.
- You will directly interface with airlines, passengers and travel insurance product suppliers for reimbursement while working to maintain our policy of 30-minutes claim processing mandate. You must have extensive claims resolution experience.
- A minimum of 5 years cognate experience required.
Requirements:
- Candidates are required to Possess minimum of B.Sc / HND Second Class (Lower).
Position: Head, Customer Support
- Keeping our customers is keeping our business. Your chief job is trouble shooting, ensuring that no client is ever lost on your watch. Our Ideal Candidate must have excellent verbal and written English. Well experienced in travel/tour operations, be aware of current laws and legislations. Your key responsibilities will include ensuring that any and all complaints are dealt with promptly and efficiently to the satisfaction of ail involved. To seek this position, you must be aware of monthly target figures and your roles in meeting them. Be able to train and supervise junior staff members. You must have a minimum of 5 years customer care experience in a company of repute to apply.
Requirements:
- Candidates are required to Possess minimum of B.Sc / HND Second Class (Lower).
Remuneration / Application
Remuneration is highly competitive but tied to experience and value-proposition. Applications are to be sent directly to:
not later than 31st January 2012. Only short-listed candidates will be contacted.
You must be able to hit the ground running if employed from as early as February 01, 2012
Fly4Cheaper.com is an Equal Opportunity Employer.
