Vacancies: Manager, Maternal and Child Health, Assistant Manager, Call Centre
Society for Family Health (SFH) is one of the leading public health Non-Governmental Organisations (NGOs) in Nigeria, implementing programmes in Reproductive Health, HIV/AIDS prevention, and Maternal and Child Health. SFH works in partnership with the Federal and State Governments of Nigeria, the British Department for International Development (DFID) and the United States Agency for International Development (USAID) among other International Donors. We seek to recruit qualified persons as a result of growth in our Organization. We offer Professional opportunities for career advancement, a good working environment and competitive remuneration. We require competent candidates for the following positions.
Position: Manager, Maternal and Child Health (based in Abuja)
E-mail: mmiche@sfhnigeria.org
Job Profile:
This is Manager Position, Reporting to the Deputy Director, the successful candidate:
- Will be required to manage and drive the key USAID-Expanded Social Marketing Programme in Nigeria (ESMPIN) deliverables related to Maternal and Child Health with particular emphasis on the ORS/Zinc product strategy, this will include; the introduction, implementation of the strategy and also scaling up as a treatment for diarrhea in Nigeria.
- S/he will also lead in the technical development for the ESMPIN Maternal, Neonatal & Child Health (MNCH) strategies and activities, achieve 100% ESMPIN MNCH project deliverables including malaria, nutrition, and diarrhea prevention programmes.
- The successful candidate will coordinate and liaise with all related MNCH implementing partners and donors with particular attention paid to ORS and Zinc product development and promotion.
- S/he will lead in the development and implementation of a training curriculum for providers and consumers on diarrhea management lead advocacy and attend FMOH/other meetings to promote, inform and keep abreast of MNCH developments at federal and state levels.
- The successful candidate will be required to lead in research and creative brief development on relevant MNCH projects as well as ensure monitoring plans are developed to assist in working with SFH sales and distribution and SFH M&E departments.
Qualifications/Experience: The desired candidate:
- Must possess a first degree in the biological or social sciences.
- Must possess minimum of seven (7) years post NYSC working experience in a related environment, five (5) of which must have been as a Programmer/ Project Manager.
- Behavioural Change Communication (BCC) experience will be essential to this position, as well as prior experience in marketing and product development.
- Must possess excellent analytical report writing skills.
- Must possess high level of integrity.
- Must have ability to interpret data for programmatic decision-making.
- Good interpersonal, communication and presentation skills, and the ability to navigate effectively among a team of diverse stakeholders are very important to this position.
Position: Assistant Manager, Call Centre (based in Gombe)
E-mail: amcc@sfhnigeria.org
Job Profile:
The position reports to the project manager. This is an Assistant Manager position.
- The successful candidate will supervise, coordinate and provide assistance for Maternal and Neonatal Health Care call centre in Gombe State.
- Will participate in development of a database for use at the call centre and will supervise a team of midwives and call centre agents.
- She will also plan, design and implement recommended processes, tools and systems to implement the project quality assurance plan as per the donor directions and international quality standards for the call centre.
- She will support the project manager in coordinating training activities for call centre agents including mentoring at the state level and support capacity building.
- She will also ensure that quality services are provided by call centre agents and will do spot checks and mystery client/exit interviews to ensure quality of services provided.
- She will prepare and submit detailed progress reports on a quarterly, biannual and annual basis.
- Will maintain a cordial and respectful relationship for interdepartmental harmony by timely submissions, communications and follow-up on assignments with sufficient lead times as per the work-plans.
- Demonstrating willingness and ability to adjust quickly to multiple demands and complex situations are key attributes.
Qualifications/Experience: The desired candidate:
- Must be a registered nurse/midwife. A degree in nursing will be of added advantage.
- Must have at least five (5) years experience working in a health facility as a practicing midwife.
- Must possess a minimum of six (6) years experience, two (2) of which must have been spent working in a similar capacity.
- Must be computer literate and familiar with the NGO working environment.
- Must be fluent in English and Hausa.
- Ability to speak any other language in North East Nigeria will be of added advantage.
- Good interpersonal, communication and presentation skills, training and report writing skills are very important to this position.
Compensation & Benefits:
The compensation package for these positions is very attractive and designed to attract, motivate and retain talented candidates.
Method of Application
A one page application letter, addressed to the Assistant Director-HR, clearly providing evidence of competences required for the job, current remuneration, as well as comprehensive Curriculum Vitae indicating clearly your valid telephone numbers, email address and current contact address should be sent on or before 18th July, 2012 to the email address beside the job you are applying for.
Do note:
- That any candidate with multiple submissions will be disqualified.
- Candidates without the minimum requirements need not apply.
- Only shortlisted candidate will be contacted.
SFH is an equal opportunity employer
- Female candidates are strongly encouraged to apply.
