IT Solution Developer, Customer Service Executive in a Manufacturing, Oil and Gas Servicing Group of Companies

Vacancies: IT Solution Developer, Customer Service Executive

We are a Manufacturing and Oil and Gas Servicing Group and as a result of our business expansion and capacity building initiative, unique career opportunities exist in our organization for highly competent and self motivated individuals who seek a truly professional organization to maximize their potentials in the positions listed below:

 

Job Title: IT Solution Developer

Responsibilities:

  • Develop new functionality on existing software products.
  • Coordinate report development efforts gathered from IT business partners
  • Analyze data contained in the corporate database and identify data integrity issues with existing and proposed systems and implement solutions.
  • Assist in the creation of the system design and functional specifications for new development projects.

 

Qualifications/Experience:

  • Possess a bachelor’s degree in Computer Science, Software Engineering or a related area is preferred. A master’s degree would be an advantage
  • Possess at least 1-2 years industry experience in Web Application
  • Development and Maintenance.
  • Have some knowledge of classic Microsoft technologies e.g.
  • Microsoft Access, Enterprise Resource Planning.
  • Possess the ability to adapt quickly to an existing, complex environment.
  • Possess the ability to quickly learn new concepts and software is necessary.
  • Be a self-motivated, independent, detail oriented, responsible team-player.
  • Be passionate about building high-quality systems with.software implementation.

 

Job Title: Customer Service Executive

Responsibilities

  • Plan, develop and implement strategy for the Customer Relationship
  • Management Function.
  • Play a leadership role in the development of proficient Customer
  • Relationship Management processes and applications.
  • Develop, optimize and implement business models for retention of company’s customer base.
  • Provide directions and advice on Customer Relationship Management activities and ensure monthly reporting
  • Identify and implement processes to improve and ensure accuracy of customer data.
  • Managing the Customer Care telephone lines.
  • Ensure key customer memorable events are promptly acknowledged.

 

Qualifications and Requirements

  • Minimum of first degree from a reputable university, A master’s degree would be n advantage
  • Must have between 1-3 years experience

 

How to Apply:

Applications should be sent via e-mail to- zimbercrest@gmail.com with a detailed and current CV stating the position applied on or before 17th September, 2013

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